Digital Account Manager

Do you have 3+ years experience in a digital agency?

Do you have a Marketing or business degree?

Do you have excellent communication skills?

You will be joining a leading digital services and web application agency. An organisation who specialises in high level web development, web applications, CMS solutions and managed service website support for a small number of large-scale accounts in the UK and beyond. Our clients trust our unique combination of attentive service, digital expertise, and technical know-how to give them the results they need to be successful. We have seen a sustained demand with new clients since the start of the pandemic and have successfully transitioned to a hybrid of remote and office-based working.

This is an excellent opportunity for an Account Handler in a digital agency to take the next step in their digital career. Reporting to the Client Services Director, the Digital Account Manager will play a key role in the servicing of existing accounts and contribute to the growth of the business. Working in a friendly and supportive environment you will gain exposure to new and emerging technologies and will have the opportunity to contribute ideas. Our client uses modern software tools for smart communication and encourage innovative ways of working.

Client Servicing

Lead the account development and account management for clients including the delivery of websites, web applications, digital campaigns, maintenance of existing websites and other digital projects.

Liaise with studio team designers/programmers ensuring accurate delivery of digital projects within set timeframes and budgets.

Contributing to the Client Services team outstanding levels of service to always ensure client satisfaction.

Assisting with agency business development through involvement in presentations, proposals, and tender responses.

Receiving and responding to client emails in a timely, accurate fashion.

Staying abreast of current digital trends and best practice.

Contributing to the general smooth running of the studio with accurate administration of quotes, reporting and invoicing.

Required

3+ years of relevant experience, preferably in a fast-paced agency environment handling large scale clients.

Experience of contribution to new business development in an agency environment.

Evidence of hands-on digital experience and depth of expertise in at least one aspect of digital.

Exceptional communication skills.

Marketing or business degree

Digital Marketing degree is an added bonus

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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