01st November 2018

IT Systems Support Analyst

Reference: BBHJSN106

Location: Northern Ireland Job Type: Permanent Date Posted: 01/11/2018

We are representing a home-grown pharmaceutical giant who supply agriculture & veterinary drugs, on a worldwide platform. Continually voted as one of Northern Ireland’s top companies to work for, you will find this firm are committed to be a leading employer and offering long term careers.

Having been established in 1969, they have grown to multiple offices and have a position for an IT Systems Support Analyst to join their Newry based office. This role has been made due to heavy investment in the companies IT Infrastructure.

Benefits: Free Life Assurance, Paid Holidays, On-site Parking, Pension Scheme, Canteen Facilities, Healthcare plan, Childcare Vouchers, Discounted Car Insurance, Perks Scheme

Your role:

  • Support the implementation and delivery of new IT systems and minor changes / enhancements to existing IT systems in a specific systems development domain (RPG / Microsoft / Qlik).
  • Provide IT systems support through effective incident, service request, problem and change management to end-users at agreed service levels.
  • Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the defined service levels.

Core skills needed:

  • BSC in Computer Science, Information Technology or equivalent or 2-3 years’ experience working in an IT Systems Support Analyst role supporting business systems.
  • Experience working with third party IT service providers.
  • Experience of MS-Access, MS-SQL, .Net, RPG, or Qlikview solutions development technologies.
  • Good MS-Office (Word / Excel / Project /) and MS-Sharepoint proficiency.

It would be great if you also have:

  • Experience working in a manufacturing or pharmaceutical environment.
  • TOGAF / Zachman Foundation Certified or equivalent.
  • ITSM / ITIL Foundation Certified or equivalent.
  • PRINCE / PMP Foundation Certified or equivalent.
  • Experience working in a regulated environment.

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.jobs

Jemma Simpson

Jemma Simpson

Senior IT Recruitment Consultant

028 9099 5219

Agent’s Profile

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