01st November 2018

Personal Lines Advisor – Portadown

Reference: NS14125

Location: County Armagh Job Type: Permanent Salary: £17,000 Date Posted: 01/11/2018


The Company

Abacus Professional Recruitment are pleased to be recruiting for a Personal Lines Advisor on behalf of a local industry leading Insurance Brokerage in their Portadown location. Our client has served the local community for well over 30 years and pride themselves on the quality of their staff that helps keep their clients returning year on year. They place an emphasis on being a local insurer, committed to providing quality insurance solutions for individuals, families and businesses.

The Role

You will be required to service inbound calls from existing customers who wish to enquire about their personal insurance policies. To do this effectively you will be expected to thoroughly explain what is covered by their product, along with any significant exclusions.

As a consequence of these enquires it will be your responsibility to make mid-term adjustments to policies such as changes of address, vehicle or personal details with a high degree of accuracy. All communications and changes will be made through our clients bespoke computer system which you will be required to operate.

Moreover, a key aspect of this role will require you to demonstrate an extremely high standard of customer care over the telephone. Retention of customers is key, so as a result you will be expected to deliver outstanding service on all interactions. This will include promptly responding to customer enquiries via phone and email.

The Requirements

To succeed in this role you will have prior experience working in an insurance orientated environment in a sales or customer advisory role. It will be essential that you have excellent verbal and written communication skills in conjunction with being proficient in computer usage and numeracy. You will have prior experience working with Open GI software. You will come from a multi skilled insurance background with experience across home, motor, travel, motorhome etc.

You will also be self-motivated, with an ability to work well in a team under minimal supervision while still delivering results.


£16,000-£18,000 per annum


Nicky Strutt

Please submit your application or call the specialist consultant in Abacus Recruitment on 028 9031 3157 for a confidential career discussion or explore other jobs in Belfast, Northern Ireland, Dublin or London.

With 100 years’ experience in our team, Abacus is one of NI’s most established recruitment brands. We can advise on jobs, CVs, interviews and salaries across permanent, contract and temporary employment.

If you know someone who wants to move a career to NI, then tell them about www.abacus.jobs/belfastforlife or follow @AbacusJobs

Nicky Strutt

Nicky Strutt

Senior Financial Services & Insurance Recruitment Consultant

028 9099 8048

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