09th July 2018

Problem Manager (Financial IT Services)

Reference: BH14733

Location: Belfast Job Type: Permanent Salary: £25,000 - £40,000 Date Posted: 09/07/2018

A Problem Manager is needed to join a major Managed Services company, based in Belfast City.

This role will predominantly be working within financial services, so a background in this area will be advantageous.

Having an understanding or experience in Infrastructure Support, on a multi country scale would be ideal. As you will be responsible for 3 different countries.

You will be responsible for the problem management process, performs analysis on specific incidents to identify root cause and prepares required change requests to resolve the problem.

  • Experience of working within a busy first level service desk environment in a problem manager role
  • Very good understanding and awareness of the ITIL Problem management process and procedures
  • Strong individual with the ability to communicate and negotiate at all levels.
  • Good organisational skills plus the ability to motivate people across the organisation to provides solutions

Due to the nature of this business, we are unable to openly disclose too much information as they are in the middle of bringing a new department to Belfast. However, we are keen to discuss these roles on a confidential basis with interested candidates.

Please submit your application or call the specialist Abacus consultant 0044 (0) 28 9031 3157 for a confidential career discussion.

Did you know? Abacus are Northern Irelands only rate Recruiter with 4.7 Stars for customer satisfaction on independent review site Feefo.

If you know someone who is returning/re-locating to NI then tell them about www.belfastforlife.com it has all the information that they will need.

Jemma Simpson

Jemma Simpson

Senior IT Recruitment Consultant

028 9099 5219

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