30th May 2018

Technical Service Desk Analyst

Reference: 13366

Location: Belfast Job Type: Permanent Salary: £20,000 - £30,000 Date Posted: 30/05/2018

Technical Service Desk Analyst

Location: Belfast City Centre / Salary: £20,000-£30,000 Negotiable + Excellent Benefits

1st Line Support

We are delighted to be hiring a Technical Service Desk Analyst /1st line support for our client who are the 7-time winner of a coveted Innovation award and also named Technology Company of the year recently, headquartered in Belfast city centre.

Revolutionising the FinTech market through globally used platforms advances, technology and innovation. This multinational company are sweeping up awards in the UK and have decided on Belfast as a base for their business. They have released a number of Service Desk roles – All levels in Belfast including Senior Service Desk and Change Managers. This is an exciting opportunity for a Service Desk Analyst to be the go-to technical response person across the group.

Role Responsibilities:

The Service Desk Analyst will be the first point of call for the company’s users providing in-house service and sound technical support. You will be responsible for maintaining the smooth day to day operations of the business.

The Service Desk Analyst will play a pivotal role in providing an IT infrastructre primarily 1st and 2nd line support. The enthusiastic Service Desk Analyst will have good IT knowledge covering installation of Windows 10, user account management and troubleshooting and resolving issues.

Ideally you will have most of the following:

Nice to have:

Benefits: Competitive salary, Belfast city location, bonus, pension, excellent holiday package, strong social ethos

Keywords: Service Desk Analyst, Technical Service Desk Analyst, Desktop Support Engineer, Support Engineer, Service Desk Support, Technical Support, 1st line support, 2nd line support, Desktop Support, IT Support

Please submit your application or call the specialist Abacus consultant 0044 (0) 28 9031 3157 for a confidential career discussion.

Did you know? Abacus are Northern Irelands only rate Recruiter with 4.7 Stars for customer satisfaction on independent review site Feefo.

If you know someone who is returning/re-locating to NI then tell them about www.belfastforlife.com it has all the information that they will need.

Ewan Lockhart

Ewan Lockhart

Senior IT Recruitment Consultant

028 9099 5224

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