02nd July 2018

Temp Administrator

Reference: BBBH14724

Location: Belfast Job Type: Temporary Date Posted: 02/07/2018

We are currently recruiting for a temporary administrator on behalf of our client based in Belfast City Centre.

What you will be doing:

  • Provide a comprehensive admin support service to Customer Services Teams
  • Provide support and maintain a diverse range of confidential customer focused administrative processes and procedures in the delivery of the administration function within Customer Services including, for example, maintaining local filing systems, record-keeping, photocopying/filing and dealing with incoming and outgoing mail.
  • Assisting with processing of documentation, including but not limited to, ensuring information is entered onto IT systems correctly to ensure accurate processing, ensuring paperwork for applications is in order before processing by Operations Officers and Customer Assessors.
  • Handle, prepare and prioritise mail, telephone calls, correspondence from a variety of sources as required
  • Ensure administrative tasks relating to applications are completed accurately and in a timely manner, creating new cases on the database system and printing files.
  • Provide administrative support within all sections of the Customer Services as and when required.
  • Prepare and maintain filing systems to reflect changing application types and processes.

What you will have:

  • 5 GCSE qualifications at Grade C or above (or equivalent) including English and Maths OR 3 years’ experience of customer service and/or providing a service to the public
  • Experience of dealing with people on the telephone and face to face
  • Experience with administrative processes
  • Experience of working within a team
  • Working knowledge of Microsoft Office packages
  • Excellent oral and written communication skills.
  • Planning and organisational skills.
  • Problem solving
  • Ability to resolve customer concerns

Please submit your application or call the specialist Abacus consultant 0044 (0) 28 9031 3157 for a confidential career discussion.

Did you know? Abacus are Northern Irelands only rate Recruiter with 4.7 Stars for customer satisfaction on independent review site Feefo.

If you know someone who is returning/re-locating to NI then tell them about www.belfastforlife.com it has all the information that they will need.

Aisleen Tierney

Aisleen Tierney

Business Services Recruitment Consultant

028 9099 5215

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